eMpower

Empowering kids to be smart and independent about their financial decision making from early years

Role

Solo Product Designer responsible for end-to-end interactive financial design experience.

Skills

Storyboarding User Interviews Interaction Design

User Flows Personas Prototyping Visual Design

Empower User Personas

Change is the only constant in this technological era

Today, technology is seeping into almost all areas of our lives, be it education, healthcare, nutrition, banking or entertainment. This has happened to an extent that children are being exposed to technology during their formative years. While gaming and education are two popular areas that kids use technology for, certain areas are yet to gain that momentum.

In tech-savvy households, children are being taught how to handle their allowance money with the help of apps. While this has gained considerable popularity in the UK, that hasn't been the case in the US. As a curious being, I wanted to tinker and see what would it take to design a financial app for kids and nurture important decision making from early years.

Scenario: Sam is worried that he lost his money

Scenario

This was a commonly encountered scenario that participants expressed during the user research interviews. Safety and responsibility turned out to be two important insights gathered during the studies. Both parents and kids emphasized the need for parents having a hold on kids' finances up to a certain age. However, kids preferred to have some level of freedom when making financial choices without having to depend on their parents.

Parents expressed that they’d like their kids to learn financial concepts in a hands-on manner and understood the need for various degrees of freedom. Overall, research indicated that an app would be a good way to get started as kids are glued to their smartphones.

Problem

Apart from the above scenario, a couple of scenarios as shown below were use cases to consider.

The Problem Paradigm
Empower = Parent App + Child App + Card

Introducing eMpower

eMpower is a new way of managing your kids’ finances by empowering them to be smart and independent about their allowance money and nurture decision-making from a young age.

Aims to empower kids with financial responsibility in a hassle-free, cost-effective and secure manner.

Design Process

Double-Diamond Design Process

My research involved initial problem space understanding, user interviews and competitive analysis. I interviewed 5 participants, both adults and teenagers to get a first-hand view of the problem space.

In order to understand the problem paradigm even further and to design the architecture of the product, I went ahead and did some secondary research that shaped the design of this app.


  • Stanford Marshmallow Test: You can either eat the marshmallow now or wait for a while so that you get another marshmallow. To teach the concept of delaying gratification.
  • Money-matching: 1$ for every dollar saved and not spent on useless things. This can also be extended if they donated money. To teach the concept of interest and societal contribution.
  • Trade-offs: To teach how resources are finite and encourage decision making. For example, “If I buy this, I might not be able to buy that.”
  • Mental Pots: Saving for a music lesson or holiday etc. To teach about long-term rewards.
Home Screens

Home Screen

Gives a sneak peak of money in savings (Safe), checkings (Wallet), expenditure and allowance on a weekly basis.

Goal Setting

Allows users to create byte sized goals that they believe they can accomplish. The app also provides saving recommendations as it understands user behavior over time. There are two different types of goals: Savings (Rainy Day Goals), Charity (Good Citizen Goals)

Goal Setting Flow
Money Feed + Wallet

Money Feed and Wallet

Money Feed shows all transactions whether additions or subtractions in real-time, whereas the Wallet screen is used to keep track of usage of money (how much is being spent, saved or rewarded).